Responsible Gambling

Gambling should stay a form of entertainment. Gambling can be addictive, and playing under the age of 18 is an offence. We give you tools to keep control, all available from the Responsible Gambling area of My Account.

Deposit limits

Set a daily, weekly or monthly limit covering 24 hours, seven days or 28 days. Lowering a limit works at once. Removing or raising one takes effect after 24 hours and has to be confirmed through the link we e-mail to you.

Reality check

A reminder at the interval you choose shows how long you have been playing and your net result for the session.

Session limit

Pick a session length and you are logged out automatically when it runs out.

Cooling-off

Take a break from 24 hours up to six weeks. Your account is suspended straight away, your balance is kept and you cannot sign in until the period ends. Cancelling a break only takes effect after 24 hours.

Self-exclusion and closing your account

Request self-exclusion through My Account, or ask customer support to exclude you manually if the automatic process does not work for you. Support can also close your account for you whenever you ask.

Getting help

If gambling is causing you problems, talk to our support team or to a support organisation such as Gambling Therapy. If you think a minor is using our services, tell us so we can act.